Default Roles and Rights

Visibility Scopes

By default, users have access to data concerning their teams and any sub-teams below
The "viewer" role is however restricted to their own data only, regardless of their level in the team hierarchy

Roles & Rights

Rights	Administrator	Leader	Viewer	Key
Manage users - List teams - List users - Create and edit a team - Create and edit a user	✅	✅	❌	`manage_users`
View users - List teams - List users - View a user - Access the reporting	✅ implied by `manage_users`	✅ implied by `manage_users`	✅	`view_users`
Manage billing - View payment history - View billing history	✅	❌	❌	`manage_billing`
Manage grids - View, create and edit a label - View, create and edit a label value - View, create and edit a criteria group - View, create and edit a criterion - View, create and edit an analysis model	✅	❌	❌	`manage_grids`
Labels / View - List labels - View a label and its values	✅ implied by `manage_grids`	✅	✅	`view_attributes`
Analysis models / View - List analysis models - View an analysis model	✅ implied by `manage_grids`	✅	✅	`view_models`
Impersonate - Log in as another user	✅	✅	❌	`impersonate`
View conversations - List conversations - Access a conversation's audio - Access a conversation's transcription - Access a conversation's scores & summaries - Access a conversation's labels - Export a conversation as PDF	✅	✅	✅	`view_talks`
Manage conversations - Create a conversation - Set an attribute for a conversation - Set the user of a conversation - View evaluation costs	✅	✅	❌	`manage_talks`
Evaluate manually - Manually edit the criteria answers of a conversation	✅	✅	❌	`evaluate_talk`
Manage Notification automations - View / Create / Edit a notification automation	✅	✅	✅	`manage_automations`
Manage Purge automations - View / Create / Edit a purge automation	✅	❌	❌	`manage_automations` + `manage_own_instance`
Reporting / AI summary - Generate the AI summary of a report (executive summary, key facts, recommendations)	✅	❌	❌	`reporting_ai_summary`
Découverte - Ask natural language questions about conversations, in the Découverte section	❌ *	❌ *	❌ *	`use_rag`
Support - View the support requests of your organisation	✅	❌	❌	`view_issues`

* The use_rag right is not granted to any role by default: it is added to the roles of your choice when the optional Découverte feature is enabled for your instance.