General principle

When a user is created in Raisetalk, no password is set by default. The user must first set their password before being able to sign in to the application.

First login: set your password

You received a password setup email

After your account is created, you automatically receive an email with a password setup link.

1. Open the email you received
2. Click the link it contains
3. Choose your password on the page that opens
4. You can then sign in with your credentials

You did not receive the email

If you cannot find the email (check your spam folder first), you can request a new one:

1. Go to app.raisetalk.com/login
2. Enter your email address
3. Click the Forgot password button
4. You will receive a new email containing the password setup link

Forgotten or changed password

Whether you have lost your password or simply want to change it, the procedure is the same:

1. Go to app.raisetalk.com/login
2. Enter your email address
3. Click the Forgot password button
4. You will receive an email containing the password setup link
5. Click the link and choose your new password

Link validity

Password setup links received by email are valid for 24 hours.

Past that delay, the link expires and you will need to repeat the Forgot password procedure to receive a new link.