Raisetalk turns noise into results
Raisetalk doesn't just analyze your conversations — it adapts to your reality. Our solution leverages the best artificial intelligence, capable of understanding your business challenges, your evaluation criteria and the way you work.
Automatic conversation analysis
Phone calls, emails, chats... everything gets analyzed!
Global & summarized analysis
Evaluate quality based on your criteria, the call atmosphere, advisor attitudes and customer sentiments. Get a clear summary and instantly spot alert points.
Contextualization
Labels, imported or automatically detected, classify exchanges and trigger the right analysis model based on their type (reasons, sub-reasons, etc.).
Evaluation criteria
These are truly your criteria, defined in natural language in your own grids, that are evaluated and justified.
Transcription and anonymization
Based on your processing purpose, Personal Data is pseudonymized during transcription.
Analysis models for every need
Customized models
Create and configure your analysis models with complete autonomy.
Common questions & categories
Build your models based on common questions and categories, to analyze globally your areas for improvement and successes.
Your models evolve with you
Simply add or remove questions from your models at will: your reports, dashboards, conversations, alerts, workflows remain consistent.
Your models in all languages
Simply translate the name of your model to find your way. Raisetalk handles the rest.
Your data, your reporting
Library
Charts, tables, by user, by team, by model, by label... You're equipped to understand and act.
Filters
All created data can serve as a filter. You organize and visualize according to your needs.
Collaborative
Share your most relevant reports with your team members. Sharing is caring!
Live
Obviously, all reports are live and fast. No time to waste ;-)
Your tools, your organization
Your organization
Your organization thrives on its people, internal or external, service providers, BPOs... Raisetalk reflects this and ensures that everyone legitimately accesses the data that concerns them.
Your profiles
Easily assign roles to your team members to compartmentalize responsibilities within their respective perimeters.
Your tools
Do you process flows through different tools? Your team members are recognized when importing their interactions.
Try Raisetalk
for free
Sign up in seconds, no credit card or cookie required. As soon as you arrive, a short welcome tour introduces you to the key principles of Raisetalk, so you feel confident right away. All that's left is to add a conversation (via a simple audio file)... and discover your first results.
