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Billing: track your prepaid balance and consumption

Track billing in Raisetalk: the prepaid balance, its consumption and top-ups on a single page, and a low balance threshold that warns you, by email and on screen, before the balance runs out.

In this video:

  • the available balance, its state, and how long it will last at the current pace
  • consumption over the period, total talk time and average talk time
  • the balance day by day, and consumption week by week
  • the account statement, month by month, exportable as CSV
  • the low balance threshold: the tile, the banner with the estimated run-out date, and the email alert

The banner appears on every page for users who manage billing.

Raisetalk is a conversational analysis solution for contact centres and customer service teams: 100% of conversations evaluated against your own grids, every finding linked to the passage of the call behind it.

Demo using fictional data.