Conversation list: filter, sort and export your calls

Find the right conversation in a few clicks in Raisetalk: the list of every evaluated conversation, with four scores per row, filters that apply instantly, saved views, sorting, search and CSV export.

In this video:

• each row: date, advisor, summary, labels and four scores
• the hover preview, without leaving the list
• filters by period, team and criterion (here, Duty to advise not acquired)
• saving a selection as a view, and the ready-made views
• sorting by compliance, compact display and CSV export
• keyboard navigation, and search by advisor, team or number

Raisetalk is a conversational analysis solution for contact centres and customer service teams: 100% of conversations evaluated against your own grids, every finding linked to the passage of the call behind it.

Demo using fictional data.