Administrator dashboard: quality, adoption and balance

The Raisetalk administrator's home dashboard: quality, active users, credits and support in one place. At a glance, you steer your organisation.

In this video:

• the summary card, and the quality target for the whole organisation with its recalculated gap
• adoption: sign-ins, weekly active users and usage time slots
• the credit balance, and how long it will last at the current pace
• disputes and support: volumes, response times, most disputed criterion
• items to handle: integrations without a recent import, inactive users, pending invitations

Raisetalk is a conversational analysis solution for contact centres and customer service teams: 100% of conversations evaluated against your own grids, every finding linked to the passage of the call behind it.

Demo using fictional data.