Analysis for machines, relationships for humans

In this blog, we share our vision of tomorrow's customer relationships: how conversational analysis is revolutionizing Quality Monitoring, how AI decodes the voice of the customer, and most importantly, how to transform these insights into memorable experiences.
➜ Strategies, feedback, and innovations: everything you need to elevate your customer experience.

<b>How to Choose</b> a Conversational Analysis Solution: The 12 Essential Criteria
StrategyMarch 30, 2026 12 min

The speech analytics market has reached $4.1 billion and solutions are multiplying. STT accuracy, customization, AI independence, usability, data sovereignty: discover the 12 key criteria for evaluating and comparing conversational analysis platforms.

Conversational AnalysisQuality MonitoringPersonal DataGuide
<b>Mistral AI</b>: Aiming for Technological Independence
StrategyJanuary 8, 2026 8 min

Raisetalk enriches its offering with Mistral AI, the French generative AI champion. A new step in our independence strategy from LLM providers.

AIMade in FranceConversational Analysis
Conversational Analysis and Voice of Customer: <b>12 features that make the difference</b>.
StrategyJuly 17, 2025 7 min

Conversational analysis is much more than just transcription, and choosing software raises strategic questions.

AIConversational AnalysisVoice of Customer